Introduction
Nexatrix Solutions (“we,” “us,” or “our”) is a trade name of AP Consultancy Services, a business registered in Ahmedabad, Gujarat, India. We provide IT staff augmentation, software development, and related technology services to clients worldwide.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website (nexatrixsolutions.com), use our services, or communicate with us. We are committed to protecting your privacy and handling your data responsibly.
By using our website or engaging our services, you agree to the practices described in this policy.
Information We Collect
Information you provide directly
When you contact us, submit a form, or engage our services, we may collect:
- Contact information: Full name, email address, phone number, company name, and job title
- Project information: Details about your requirements, tech stack, timeline, and budget shared through forms or conversations
- Communication records: Emails, messages, and call notes exchanged during business discussions
- Contractual information: Billing details, company registration information, and contract-related documents when you become a client
Information collected automatically
When you visit our website, we may automatically collect:
- Usage data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device information: Browser type and version, operating system, screen resolution, and device type
- Network information: IP address, approximate geographic location (city/country level), and referring website
Cookies and tracking
Our website uses essential cookies required for basic functionality (such as form submissions). We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools use cookies to collect anonymous usage data. You can disable cookies through your browser settings at any time.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries: When you submit a contact form or reach out via email, phone, or WhatsApp, we use your information to respond and discuss your requirements
- To deliver services: When you engage us for staff augmentation or project delivery, we use your project and contact information to manage the engagement
- To improve our website: We use anonymous usage data to understand how visitors interact with our site and make improvements
- To send relevant communications: If you have engaged our services or expressed interest, we may send occasional updates about our services. You can opt out at any time
- To comply with legal obligations: We may use or retain information as required by applicable Indian law, tax regulations, or contractual obligations
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service delivery: When necessary to deliver our services, we may share relevant project information with the professionals we place in your team. This is limited to what is required for the engagement
- Service providers: We use third-party tools for website hosting (Hostinger), email (Google Workspace), analytics (Google Analytics), and form handling (WPForms). These providers process data on our behalf and are bound by their own privacy policies
- Legal requirements: We may disclose information if required by law, regulation, legal process, or government request
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy:
- Enquiry data: Contact form submissions and email correspondence are retained for up to 24 months after the last interaction, unless a business relationship is established
- Client data: Information related to active or past client engagements is retained for the duration of the engagement plus 7 years, as required by Indian tax and business regulations
- Website analytics: Anonymous usage data is retained according to the analytics provider’s standard retention periods
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These measures include:
- SSL/TLS encryption on our website
- Secure email communication via Google Workspace
- Access controls limiting who within our organisation can view personal data
- Regular review of our data handling practices
While we implement appropriate safeguards, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal retention requirements
- Opt out: Unsubscribe from marketing communications at any time
- Withdraw consent: Where processing is based on consent, withdraw that consent at any time
To exercise any of these rights, contact us at compliance@nexatrixsolutions.com. We will respond within 30 days.
International Data Transfers
We are based in India and serve clients globally. When you share information with us from outside India, your data is transferred to and processed in India. By using our website or services, you consent to this transfer. We ensure that your data is handled in accordance with this privacy policy regardless of where it is processed.
Third-Party Links
Our website may contain links to third-party websites (such as LinkedIn, social media profiles, or technology partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies independently.
Children’s Privacy
Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have collected information from a minor, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: